Success in the offline or online market is a dream of every businessman. Now the business is dragged to an online way, and it called e-commerce.
There are almost everything can be offered through e-commerce. It can be goods, expert services, or just advertising, all can be offered online.
Is every e-commerce succeed? No. Of course, there are a lot of people failed. But if you still want to succeed, let me tell you some secret behind the success of e-commerce.
The first important thing is promotions. This can give you more customers, more orders, and more income.
How to do it? You can advertise it through other people, social media or another platform like TV and leaflet.
Do the promotion and tell people that what you sell is what they need. What you offer is the best service ever.
2. Easy User Interface
The next thing is giving an easy and pretty user interface. Especially if you have a website. Maintain your website so people will easy to load the page.
Don’t make the home page too heavy, so the loading will be faster. The focus on your main product, give the best photo and video too.
If you don’t use the website and just use social media, make the feed pretty. Neatly arrange the photo. Make all products look good on your feed.
Watch the color combination, make sure all the things in your feed is harmonious. People will love to see them and want to buy them.
3. Best Price
The next secret is giving the best price. Set the price based on the product’s quality. You have to compare between your product and another.
You also can add a discount every week or month. Cut the price and make people want to buy your stuff or order your service.
4. Reachable By Customer
The next thing is about how easy people reach you. By adding so much social media you might be a new king of e-commerce. But make sure to manage them well.
It would be better if you give many options to your customers. Many banks account for transfer, many shipping expeditions, and etc.
5. Fast Response To Customer
Then, you have to be fast while answering people’s chat or comment. Make some templates for frequently asked questions, and greetings.
This will make you easier to answer the customer and they will be happier. Be nice to them so you can be a good seller.
6. Clear Description About The Specs And Quality
The most important thing when you offer something to people is description. You have to describe the product as detail as you can.
For example, if you sell frozen food. Write its description box what the ingredients are when it starts to make, how to cook it and the expired date.
If you are offering an expert service that needs time to proceed to write about the process. Give them a clue when will you finish the job, what software will you use, and anything else.
7. Honest Review
Then, if you already have a customer or client make sure to ask them for a review. That good or bad review must be presented on your social media or website.
This review will help people to decide whether you are good enough for them or not. That secret behind the success of e-commerce actually not hard to do.
So don’t wait any longer. Just do the first step and be rich.